Round and round and round we go

Meanwhile in Seattle listening is an artform

"Customer: Do you guys have chai tea?
Me: We do. Did you want a chai tea latte or just the tea?
Her: A chai
Me: So the chai latte then?
Her: No. (looking at menu board) Ooo, what's a chai freddo?
Me: Those are our ice blended drinks
Her: That's what I want. That's hot, right?
Me: No, those are our *ICED* blended drinks. If you want something hot I can get you just a chai tea or the chai latte.
Her: Oh. I just want the chai tea. No foam.
Me: The tea is just tea bags and water, there's no foam
Her: But I want milk.
Me: I can leave you room to add cream if that's what you want, or I can make you a chai latte
Her: What's that?
Me: It's our chai tea, mixed with a chai extract and freshly steamed milk
Her: Yeah. That.

::sigh::"

Now with more macchiato

This barista was reminded that sometimes the information you share just doesn't quite sink in...


"I gave this guy a latte (because that what he really wanted, even though he asked for a no foam macchiato) and when handed off it was called as a latte.

The guy goes 'Uhh, there is still macchiato in this right?' I informed him that a macchiato is actually a drink and not an ingredient and he was like, 'Oh.'

Then ten minutes later was like "Can I get more macchiato in this, I can only taste milk and coffee.'"